Privacy Policy

Effective Date: 01 April 2025
Last Updated: 23 May 2025

At Aquilofts Outsourcing, we are committed to protecting your personal data and ensuring transparency about how we use it. This Privacy Policy explains how we collect, store, use, and protect your information when you interact with our business or visit our website: www.aquilofts.com.

  1. Who We Are

Aquilofts Outsourcing operates under:

  • UK Office: 6 Sutton Plaza, Sutton Court Road, Sutton, SM1 4FS, United Kingdom
  • Philippines Office: Units 3 and 4 Lot 8 Block 3, Juan D. Nepomuceno Ave. (Naver Bldg), Telabastagan, San Fernando, Pampanga

For GDPR purposes, we act as the Data Controller for the personal information we collect.

  1. What Information We Collect

We may collect the following personal data:

  • Name, company name, and job title
  • Contact information (email address, phone number)
  • Business address or location
  • Service preferences and enquiry details
  • CVs or professional documents (if applying or engaging for staffing roles)
  • Website usage data via cookies and analytics tools

We do not collect any sensitive personal data (e.g., health, race, religion) unless explicitly provided and required for a specific purpose with your consent.

  1. How We Use Your Data

We use your data to:

  • Respond to enquiries and service requests
  • Match you with relevant offshore staffing candidates
  • Manage ongoing client relationships
  • Send requested materials such as proposals or CVs
  • Comply with legal, contractual, and financial obligations
  • Improve our website and services via analytics

We do not sell or rent your data to third parties.

  1. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: When you give us permission (e.g., via contact forms or newsletters)
  • Contract: When data is necessary to provide or receive services
  • Legitimate interest: For business communication and website functionality
  • Legal obligation: To comply with UK or international legal requirements
  1. Data Sharing & International Transfers

We may share data with:

  • Our operations team in the Philippines for service delivery
  • Technology and payment service providers (under strict data protection agreements)
  • Government authorities if required by law

Where data is transferred outside the UK (e.g., to the Philippines), we ensure appropriate data transfer safeguards such as standard contractual clauses or equivalent protections.

  1. How We Protect Your Data

We implement strong security measures including:

  • Encrypted data storage and communication
  • Firewall and antivirus protection
  • Access control and role-based permissions
  • Regular security audits and training
  1. Your Data Rights

As a data subject under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any incorrect or outdated data
  • Request deletion of your data (subject to legal or service constraints)
  • Withdraw consent at any time
  • Object to processing or request restrictions
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, email us at privacy@aquilofts.com

  1. Cookies and Website Tracking

Our website uses cookies to:

  • Improve website functionality
  • Track visitor behavior via analytics tools (e.g., Google Analytics)
  • Remember form entries or preferences

You can disable cookies via your browser settings. View our Cookie Policy [link] for full details.

  1. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies independently.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. We encourage you to review this page periodically.

  1. Contact Us

For any questions, requests, or complaints regarding your data:

Email: privacy@aquilofts.com
Phone: +44 020 8068 1800
Postal Address:
Aquilofts Outsourcing
6 Sutton Plaza
Sutton Court Road
Sutton, SM1 4FS
United Kingdom